Agent Guides


An easy reference guide to all the cruise lines under the Francis Travel Marketing umbrella.

AQUA EXPEDITIONS – Latest Information

The latest information on Aqua Expeditions’ exotic destinations, cruise ships and immersive experiences, access the Mekong, Indonesia and Amazon itineraries, learn about the special highlights of these cruise experiences and stay informed about current offers.

More Information – Click Here

AQUA EXPEDITIONS – iFrame Partner Guide

A new online tool that offers our premium trade partners exclusive access to Aqua Expeditions’ most relevant content.

CARNIVAL AUSTRALIA – Splendor Fact Sheet

Everything you need to know about Carnival Splendor!


All you ever wanted to know about the fantastic ships in the Carnival Fleet. Click through for Carnivals easy reference guide.


Overview about Carnival Cruise Line and their key selling points.

CARNIVAL CRUISE LINE – Travel Agents Rock Manual

Carnival Cruise Line think YOU ROCK! Without Travel Agents, Carnival Cruise Line wouldn’t be where it is today. So to help make your life easier, they’ve compiled an engaging, informative manual to answer those questions your clients ask you about Carnival Cruise Line.


Check out all the accolades Carnival Cruise Line received in 2019.

CRYSTAL CRUISES – Crystal Endeavor Cruise Calendar 2020-2021

CRYSTAL CRUISES – River Cruise Calendar 2020

CRYSTAL CRUISES – River Cruise Calendar 2021


Crystal Symphony and Crystal Serenity offer a curated collection of unique itineraries around the globe to destinations including; Africa, Alaska, Asia, Australia & New Zealand, Caribbean, Hawaii & South Pacific, Indian Ocean, Mediterranean, Middle East, New England & Canada, Northern Europe, Pacific Coast & Mexican Riviera, Panama Canal, South America, Trans-Ocean and World Cruise.

CRYSTAL CRUISES – Yacht Expedition Guide

Crystal Espirit sails from St. Marteen on two 7-day itineraries which are easily combinable to create indulgent 14-day tropical escapes. Hobnob with hipsters on ritzy St. Barts, golf on St. Kitts, and savour creole cuisine on Nevis or succumb to the allure of the Adriatic. Bask in treasures of the Dalmatian Coast with 7-day voyages. Let loose your inner-explorer discovering the UNESCO sites in Sibenik, Trogir and beyond.


From Basel to Budapest, Antwerp to Amsterdam, Crystal’s River Ships bring guests into the heart of Europe’s greatest cities while bringing a new standard of luxury to its major waterways. You can follow a course down the Danube, Rhine, Main and Moselle Rivers to iconic destinations, enjoying a complimentary excursion in every port and new sights to behold around every river bend.

CRYSTAL CRUISES – Endeavor Guide

With luxuries great and small, Crystal Endeavor welcomes guests “home” even in the farthest reaches of the world, offering among the largest all-suite accommodations, private butler service, expansive spaces for sharing stories and toasting to the day’s discoveries, and indulgences that beautifully contrast the rugged terrain.

HOLLAND AMERICA LINE – Our Ships at a Glance

Take a look at the diverse ship features you will find on a Holland America Cruise. Each ship has a range of dining options, bars, entertainment, activities and amenities for you to choose from.

HOLLAND AMERICA LINE – Noordam’s Drydock Enhancements

On the 13th of October, our very own Noordam emerged from drydock for it’s South Pacific Crossing from Vancouver to Sydney, before spending the summer in local waters! She has had a makeover and will have exciting new entertainment venues as well as refreshed suites and public areas.

HOLLAND AMERICA LINE – Art on the ms Koningsdam FAQ

A fascinating piece on Frequently Asked Questions about the incredible art displayed on ms Koningsdam, and touching on artwork across the fleet. Includes 9-pages of pictures of these beautiful pieces.

Norwegian Cruise Line – Fleet Guide

Meet the 2019 NCL Fleet, sailing magnificent itineraries.

OCEANIA CRUISES – Europe & North America Collection 2021

Oceania Cruises have introduced a collection of voyages bringing you immersive, imaginative travel experiences in some of the most alluring corners of the world.

PANDAW CRUISES – Free Flow Drinks Package

Pandaw’s ‘Free Flow Drinks Package’ includes most soft drinks, local mineral water, and for over 18’s local spirits, mixers and beers.

PANDAW CRUISES – Where Pandaw Sail

Discover the different routes Pandaw sail and which route best suits you!

QUARK EXPEDITIONS – When to Visit Antarctica 

Antarctica offers up different wonders throughout the Austral summer. Don’t forget to ask your clients what they want to see and experience before booking, or suggest a different time of season to past Antarctic passengers seeking new experience. Here’s a quick reference guide to “What to Expect” and “Wildlife to Spot” during the cruising season.

REGENT SEVEN SEAS – Travel Partner Guide

All the basics you need to know about what makes Regent Seven Seas the most inclusive luxury experience.

REGENT SEVEN SEAS – Pre-Cruise Privilege

Guests who book a future cruise while sailing can take advantage of exclusive sailings and amenities.